Refund policy

At Earned, we take pride in the quality of our products and want you to love your purchase. Please review our return and exchange guidelines below.

Returns & Exchanges

  • We accept returns or exchanges for sizing issues or defective products if you contact us within 14 days of receiving your order.

  • Items must be unworn, unwashed, and in original condition to be eligible.

  • Proof of purchase is required.

Defective or Quality Issues

  • If an item is received with a defect, please contact us within 14 days of delivery with photos of the issue.

  • If a product’s design does not hold up under the recommended washing instructions, you may request an exchange for a replacement item within 30 days of receipt.

Color Variations

  • Please note that colors may vary slightly due to screen settings, lighting, and device displays. These variations are not considered defects and are not eligible for return.

Non-Returnable Items

  • Items showing signs of wear, washing, or damage caused by improper care are not eligible for return or exchange.

  • Clearance or final sale items (if applicable) are non-refundable.

Refunds

  • Approved refunds will be issued to the original form of payment once the item is received and inspected.

  • Shipping costs are non-refundable unless the return is due to an error on our part.

How to Start a Return or Exchange

Please contact us at [your support email] with your order number and reason for the return or exchange. We’ll guide you through the next steps.